Legal

Privacy Policy

Clever Property Management

Vendor & Affiliate Partnerships

Clever Property Management has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. Such vendors may have access to certain Personally Identifiable Information on a need-to-know basis for evaluating Authorized Customers for service eligibility. Our privacy policy does not cover their collection or use of this information.

Legal Disclosure

We will disclose Personally Identifiable Information in order to comply with a court order, subpoena, or a request from a law enforcement agency to release information. We will also disclose Personally Identifiable Information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.

Security

All of our employees are familiar with our security policy and practices. The Personally Identifiable Information of our Visitors and Authorized Customers is only accessible to a limited number of qualified employees who are given a password in order to gain access to the information. We audit our security systems and processes on a regular basis. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols in place to protect information sent over the Internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and break-ins, and we cannot guarantee or warrant that such events will not take place and we will not be liable to Visitors or Authorized Customers for any such occurrences.

Your Rights

How can Visitors correct any inaccuracies in Personally Identifiable Information?

Visitors and Authorized Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by emailing us at support@cleverpropertymgmt.com.

Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?

We provide Visitors and Authorized Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site's database by contacting us. However, because of backups and records of deletions, it may be impossible to delete a Visitor's entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.

SMS Messaging Service

Clever Property Management may send text (SMS/MMS) messages to you in connection with property management updates, maintenance reminders, lease renewals, and related communications. By providing your mobile phone number and opting in to receive SMS messages, you consent to receive recurring automated text messages from us.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Clever Property Management.

We do not sell or share mobile numbers, SMS consent, or message data with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers (e.g., carriers, messaging platforms) to operate our SMS program. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out; HELP for help.

How to opt in You may opt in by submitting your mobile number via our website contact form, signing a rental agreement that includes an SMS consent provision, replying YES to an initial text message from us, or by texting START to:
(518) 553-0577 (518) 635-0408 (518) 655-1019
Message frequency Message frequency varies based on your tenancy and service activity. You may receive recurring messages regarding property updates, maintenance requests, rent reminders, and other account-related notices.
Message & data rates Message and data rates may apply. Your mobile carrier may charge fees for sending or receiving text messages. Clever Property Management is not responsible for any charges imposed by your carrier.
How to get help Text HELP to (518) 553-0577, (518) 635-0408, or (518) 655-1019 at any time. You may also contact us at letusknow@cleverpropertymgmt.com or call (518) 635-0408.
How to opt out Text STOP, QUIT, CANCEL, END, or UNSUBSCRIBE to (518) 553-0577, (518) 635-0408, or (518) 655-1019. You will receive one final confirmation message and no further SMS messages will be sent. You may also opt out by emailing letusknow@cleverpropertymgmt.com.
Data collected When you opt in, we collect your name, mobile phone number, email address, and mailing address via our website contact form, email, rental agreements, or third-party reservation systems.
Data usage We use your mobile number solely to send property-management-related communications. We do not use SMS opt-in data for any other purpose.
Data sharing We do not sell or share your mobile phone number or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes. Your information may be shared with service providers (e.g., carriers, messaging platforms) who assist us in operating our SMS program, solely for that purpose.
Data retention We retain your mobile number for as long as you are subscribed. Upon opt-out, we will remove your number from active messaging lists within 24 hours. You may request deletion at any time by contacting support@cleverpropertymgmt.com.
Supported carriers Our SMS service is available on all major U.S. carriers. Carrier participation may vary.

Changes to This Policy

What happens if the Privacy Policy Changes?

We will let our Visitors and Authorized Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorized Customer has previously requested not be disclosed, we will contact such Visitor or Authorized Customer to allow them to prevent such disclosure.

Links

cleverpropertymgmt.com contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.

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